Terms of Service

Welcome to NovaLoom ("we," "us," or "our"), a digital platform provided by DeepOps Tech Ltd accessible via novaloom.io. By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to any part of these terms, please do not use our services.

You agree to use NovaLoom only for lawful and authorized purposes. You are responsible for all activity under your account and agree not to engage in any unauthorized, abusive, or automated behavior that could disrupt the platform or infringe upon other users' legal rights.

You retain full ownership and intellectual property rights over the content you generate using our platform ("User Content").

By using our services, you grant NovaLoom a limited, non-exclusive, worldwide license to store, process, and display your User Content solely for the purpose of providing and improving our services.

We do not use your personal inputs or User Content to train or improve our AI models without explicit consent. Your data remains confidential and is never shared with third parties for their independent use.

You are solely responsible for safeguarding your login credentials. Notify us immediately if you suspect any unauthorized access or breach of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

Certain features or services on NovaLoom may require payment or subscription. You agree to provide accurate billing details and pay our fees on a timely manner.

Refunds: Please refer to our separate Refund and Cancellation Policy for detailed terms and conditions related to cancellations and refunds.

We reserve the right to change pricing, payment terms, or subscription plans with advance notice.

We reserve the right to modify, suspend, or discontinue any part of our platform or services at any time without prior notice.

We may suspend or terminate your account if you violate these Terms or engage in harmful or illegal activity.

NovaLoom is provided "as is" without warranties of any kind, express or implied. We disclaim all liability for damages arising from your use or inability to use the platform, including but not limited to direct, indirect, incidental, or consequential damages.

You agree to indemnify, defend, and hold harmless NovaLoom, its affiliates, and employees from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the service.

These Terms are governed by the laws of the jurisdiction where DeepOps Tech Ltd is registered (United Kingdom). Any disputes will be resolved exclusively in the courts competent to hear cases in that jurisdiction.

We may update our Privacy & Cookie Policy to reflect changes in law, technology, or business practices. Significant updates will be communicated via email or through a notice on our website.